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Swisslog Healthcare Solutions

Connected health
Sustainable hospitals
Service & Operational Solutions
Medical Devices
Rehabilitation Equipment
Pharmaceuticals & Biotech

Company description

Swisslog develops, designs and delivers automated material transport and medication management systems that improve clinical quality in hospitals and healthcare facilities and encourage patient-centered care.

What we offer

Swisslog healthcare automation solutions help progressive hospitals and healthcare organizations efficiently manage medications and material transport to improve workflow, streamline costs and enhance the patient experience. Our comprehensive solutions are held to the highest quality standards to ensure accurate and safe transport and delivery of patient medications, services and support materials.

Products and solutions

PillPick® Automated Packaging and Dispensing System A pharmacy automation system, PillPick helps hospitals eliminate the opportunity for medication errors during packaging and dispensing—ultimately increasing patient safety. PillPick decreases human touches in bar coding, packaging, storing and dispensing unit dose medications. By automating these tasks, the packaging and dispensing system streamlines hospital pharmacy operations and increases accuracy. The patented PickRing® delivers patient-specific medication on a single ring. Nurses now have access to a 24-hour barcoded supply of a patient’s medication, which reduces the opportunity for missed medications and speeds up administration time. PickRings are flexible in that they can be assembled by drug name or sequenced by administration time, as well as transported in cassettes, carts or pneumatic tube systems.
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Pneumatic Tube Systems Delivering prompt, customized care is critical to improving the patient experience and ultimately enabling better patient outcomes. Swisslog’s family of pneumatic tube systems helps hospitals meet patient needs by efficiently transporting drugs, documents and specimens to and from nurses’ stations, labs, inpatient and outpatient pharmacies, blood banks and the ED. As the pioneer of pneumatic tube systems for hospitals, Swisslog remains committed to designing and delivering innovative air tube systems for today’s healthcare. To help hospitals improve productivity and achieve an outstanding ROI, our pneumatic tube systems were the first in the industry to: - Incorporate variable speed delivery - Provide hot backup for catastrophic failures - Offer a chain-of-custody solution for secure delivery - Incorporate touch panel computers in sending and retrieving stations - Provide dynamic routing options for optimized delivery speed and throughput. With the broadest system offering and an installed base of more than 3,000 facilities worldwide, Swisslog can design, develop and implement a pneumatic tube system that meets your specific needs and delivers optimal performance.
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TransCar® Automated Guided Vehicle TransCar Automated Guided Vehicles (AGVs) help hospitals take control of their on-demand and routine material transport activities. By using self-guided vehicles, staff can remain focused on patient-care activities instead of delivering materials, thereby improving quality of care and reducing operational costs. Leveraging its expertise in material handling solutions for hospitals, Swisslog developed this AGV system to efficiently and reliably transport supplies, medication, linens, meals, and waste streams throughout the hospital. The TransCar Manager Software optimizes vehicle usage and ensures consistent delivery performance through defined driving paths with defined speeds. As a result, hospitals can achieve leaner workflows, while reducing injury to personnel and damage to facilities. Swisslog provides a preliminary needs analysis to help hospitals define what, where, when, and how materials can be transported with the AGV system, as well as an estimated return on investment. Once implemented, TransCar can be easily adapted or scaled to meet changing needs or future expansion.
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Case stories

St. Olavs Hospital is a health enterprise and university hospital in the Mid-Norway region; an area which consists of the counties of Møre and Romsdal, Sør-Trøndelag and Nord-Trøndelag, and has a total of 630 000 inhabitants. The hospital covers nearly 200 000 m², built on a central structure with nine different units connected together with supply tunnels. The hospital project consists of new buildings and a new organization. The project commenced in 2000 with the central structure and the first clinical centers were completed in 2006. The entire project will be finished in 2013. By then, approximately 80% of the existing buildings will have been replaced by new ones, the rest is rebuilt. The University Hospital in Trondheim is the first university in Norway which completely integrates patient treatment, research and teaching, with the objective to set new standards in the Nordic healthcare sector. During the planning phase, the hospital recognized the importance of efficient logistics systems and understood them as preconditions to meet the future demands and challenges of the healthcare sector. The integrated solution with Swisslog systems: PillPick, TranspoNet and TransCar. Since 2001, Swisslog has been equipping St. Olavs Hospital with automated in-house logistics systems. The implementation of the TranspoNet Pneumatic Tube System was followed by the installation of the TransCar Automated Guided Vehicle System and the ordering of the PillPick Automated Drug Management System. The TranspoNet Pneumatic Tube System with a diameter of 160 mm comprises about 170 sending and/or receiving stations and over 10 000 m of tube, and connects all the hospital facilities together. Every spontaneous transport requirement between care units, wards, laboratory, pharmacy and operation theatres is now possible by using carriers. With a payload up to 5 kg, carriers transport blood products, cytostatic drugs, instantaneous sections, samples and medication through the hospital, relieving staff from time consuming portering activities and freeing up valuable time for patient care.

The TransCar Automated Guided Vehicle System implemented for the containerized transport of food and consumer goods takes also a significant role in the planned logistics of a running hospital. Most consumer goods, linen and clothes at St. Olavs come from external warehouses and arrive at the loading dock in trolleys, ready for transport with the automated guided vehicles. TransCar transports containers with an overall weight up to 500 kg completely automatically along pre-programmed routes and to a pre-determined schedule. The Swisslog guided vehicles summon elevators and open and close doors as required, by communicating over the wireless IP network. Lights turn off when no motion is detected and a unique laser navigation system enables the vehicles to identify obstacles and to scan the contours of the building for reference. The potential benefits of storing products only at the point-of-use improve control and lower stock levels.

The PillPick Automated Drug Management System is a further step in logistics excellence. At the beginning of 2009, it was decided to install two PillPick Systems at the Hospital Pharmacy Trondheim to supply St. Olavs University Hospital. The Swisslog pharmacy robot automates the packaging, storage and dispensing of tablets, capsules, ampoules, vials, cups and syringes in unit doses. Together, the two systems will supply more than 13.000 unit doses on daily basis. Over 10.000 of these unit doses will be tablets. Each PillPick System is similar to the one already delivered and functional at the new Ahus hospital outside Oslo, Norway, but the duplication gives significantly higher capacity and reliability, suitable for the larger number of patients. The PillPick Systems has been operating since the fall of 2010 and include a newly developed transfer unit. In a fully automated process, this unit places the rings that carry the patient-specific, 24-hour medication orders into pneumatic tube carriers. These bar-coded therapy rings are transported by the Pneumatic Tube System directly to the relevant ward, ensuring a fast and safe delivery of the medicine to the patient. In case of emergency the delivery is planned within 15 minutes from the order entry. From a logistics perspective, the innovations at St. Olavs Hospital represent a state-of-the-art technology; every logistics process has been optimized for quality and efficiency on behalf of the patient.


Ilona Suarez
Swisslog Healthcare Solutions
Skalhuse 5
9240 Nibe, Denmark

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